olo4 is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights available to you regarding your information. Please read this document carefully before creating an account or providing any personal data to olo4.
Privacy at a Glance
A plain-English summary of our key privacy commitments. The full legal text follows in the sections below and governs in all cases.
All data transmitted between your device and olo4's servers is protected by 256-bit SSL/TLS encryption. Stored personal data and payment credentials are encrypted at rest using industry-standard protocols, meaning they are unreadable without the appropriate decryption keys.
olo4 does not sell, rent, or trade your personal information to third-party marketing companies or data brokers. Your data is used solely to operate, improve, and secure the olo4 platform, and to comply with our legal and licensing obligations.
Registered olo4 players have the right to access, correct, export, and in certain circumstances delete their personal data. Requests are handled by our support team within 30 days and are free of charge unless the request is deemed manifestly unfounded or repetitive.
Identity verification documents — including copies of your KTP (national ID), passport, and bank details — are handled by our compliance team under strict access controls. KYC data is never shared with third parties except as required by our licensing authority or applicable law.
olo4 uses strictly necessary cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies or cross-site tracking pixels. Analytics cookies, where used, are anonymized and aggregate only — they cannot identify you individually.
olo4 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by our gaming license and applicable financial regulations. Account data is retained for a minimum of five years following account closure in accordance with AML compliance requirements.
In this Privacy Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, contact details, financial information, device identifiers, and behavioral data recorded in connection with your use of olo4. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, alteration, or deletion. |
| "Controller" | The legal entity that determines the purposes and means of processing personal data — in this context, olo4, the operator of the olo4.cam platform. |
| "Data Subject" | The identifiable natural person to whom personal data relates — in this context, you, the registered player or site visitor. |
| "KYC" | Know Your Customer — the identity verification process conducted at account registration, at withdrawal, and at other compliance checkpoints. |
| "Sensitive Data" | A subset of personal data warranting heightened protection, including government-issued identity document numbers (e.g., Indonesian KTP numbers), financial account details, and biometric verification data where applicable. |
| "Third-Party Processor" | Any external service provider engaged by olo4 to process personal data on olo4's behalf, including payment gateways, fraud detection vendors, and cloud infrastructure providers. |
This Privacy Policy applies to:
This policy covers data processing activities carried out by olo4 as a Controller. Where olo4 processes data as a Processor on behalf of a third party (for example, where a third-party game studio transmits play history data), the relevant third party's privacy policy also applies to that portion of data processing.
olo4 collects the following categories of personal data, depending on how you interact with the platform:
| Data Category | Examples |
|---|---|
| Identity Information | Full legal name, date of birth, nationality, gender (where provided) |
| Contact Details | Email address, mobile phone number, residential address (province, city, postal code) |
| Account Credentials | Username, hashed and salted password, security question responses (if applicable) |
| KYC Documents | Scanned/photographed copies of KTP (Indonesian national ID), passport, driver's license, proof of address documents |
| Payment Information | Bank account numbers, e-wallet account identifiers (GoPay, OVO, DANA, ShopeePay, LinkAja), transaction references — full card/bank account numbers are never stored on olo4's servers; these are tokenized by our payment processors |
olo4 collects personal data through the following channels:
olo4 uses collected personal data for the following purposes:
Where you have opted in to marketing communications during registration or subsequently via your account settings, olo4 may use your email address and notification preferences to send you information about promotions, bonuses, new game launches, and seasonal offers (such as Idul Fitri, Ramadhan, or Independence Day campaigns). You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting olo4 support.
olo4 processes your personal data on the following legal bases, consistent with internationally recognized data protection principles:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration & service delivery | Contract performance — processing is necessary to fulfill the agreement between you and olo4 |
| KYC identity verification | Legal obligation — required under our international gaming license and AML compliance framework |
| Fraud prevention & security | Legitimate interests — olo4 has a legitimate interest in protecting the integrity of the platform and its players |
| AML transaction monitoring | Legal obligation — required under applicable financial crime regulations |
| Marketing communications | Consent — only where you have explicitly opted in; withdrawable at any time |
| Platform analytics & improvement | Legitimate interests — using anonymized data to improve our services in a way that does not override your privacy rights |
| Responsible gaming monitoring | Legal obligation and legitimate interests — required under our licensing terms and in the genuine interest of player welfare |
olo4 does not sell your personal data. We share personal data only in the circumstances described below, and only to the extent strictly necessary for the stated purpose:
olo4 engages the following categories of third-party processors who handle personal data on our behalf under binding data processing agreements:
olo4 may disclose personal data to law enforcement agencies, regulatory authorities, financial intelligence units, or courts where we are legally compelled to do so by a valid legal order, warrant, or regulatory direction. Where permitted by law, olo4 will notify you of such a disclosure request before complying.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving olo4, personal data held by olo4 may be transferred to the acquiring or successor entity. You will be notified by email of any such transfer and of any changes to this Privacy Policy that result from it, with a minimum of 30 days' notice before the transfer takes effect.
olo4 uses the following categories of cookies and similar tracking technologies on the olo4.cam platform:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your logged-in session, remember your account language and display preferences, enable secure authentication tokens | Session / up to 30 days |
| Functional | Remember your responsible gaming settings, odds format preference (decimal/fractional), and notification preferences between sessions | Up to 12 months |
| Analytics | Anonymized, aggregated page-view and navigation data used to improve platform usability; individual users cannot be identified from these records | Up to 24 months (anonymized) |
olo4 does not use third-party advertising cookies, cross-site tracking pixels, social media retargeting scripts, or any tracking technology designed to build a behavioral profile of you across other websites.
You may control cookie behavior through your browser settings. Most modern browsers allow you to block or delete cookies; however, blocking strictly necessary cookies may prevent you from logging in or using core platform features. Blocking functional cookies will mean your preferences are not saved between sessions.
olo4 implements a layered security architecture to protect your personal data against unauthorized access, alteration, disclosure, and destruction. Key security measures include:
In the event of a confirmed personal data breach that poses a risk to your rights and freedoms, olo4 will notify affected players by email within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories of data involved, the likely consequences, and the steps olo4 has taken or will take to address it.
olo4 retains personal data for the periods set out below, after which data is either securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML compliance and gaming license obligations |
| KYC documents | Duration of account + 5 years post-closure | Regulatory audit requirements |
| Transaction records | 7 years from transaction date | Financial record-keeping and AML obligations |
| Betting history | 5 years from account closure | Dispute resolution and responsible gaming audit trail |
| Support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of lawful marketing basis |
| Anonymized analytics data | Up to 24 months | Platform improvement; no re-identification possible |
Where you request account closure, olo4 will cease active processing of your data for service delivery purposes immediately. However, data subject to regulatory retention obligations will be archived in restricted-access storage for the applicable retention period before deletion.
As a data subject, you have the following rights with respect to your personal data held by olo4. These rights are exercisable free of charge by contacting olo4 support at [email protected]. olo4 will respond within 30 calendar days of receiving a valid request.
Request a copy of all personal data olo4 holds about you, along with details of how it is used and with whom it is shared.
Request correction of any inaccurate or incomplete personal data held in your account or KYC records.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to applicable legal retention obligations.
Request that olo4 restrict processing of your data — for example, while a dispute about data accuracy is being resolved.
Request your personal data in a structured, commonly used, machine-readable format (e.g., CSV or JSON) for transfer to another service.
Object to processing based on legitimate interests, including profiling for fraud detection or direct marketing where consent-based.
Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
If you believe olo4 has handled your data unlawfully, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
The olo4 platform is strictly intended for adults aged 21 years and older. olo4 does not knowingly collect personal data from any person under the age of 21. Registration requires confirmation of age eligibility, and KYC verification is used to validate this declaration.
If olo4 becomes aware that personal data has been collected from a person under the age of 21 — whether through its own checks, a report from a third party, or a parental/guardian complaint — it will:
If you believe that a minor in your household has accessed the olo4 platform, please contact olo4 support immediately at [email protected]. We also recommend the use of parental control software to restrict access to gambling websites for minors.
The olo4 platform integrates third-party services — including game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment gateways, and analytics tools — that operate under their own privacy policies. olo4 vets all third-party integrations for data protection compliance before deployment, but cannot be responsible for the independent data practices of those third parties beyond the scope of their data processing agreements with olo4.
olo4 does not embed social media plugins (Facebook Like buttons, Twitter share widgets, etc.) or third-party advertising networks on its platform. The olo4.cam domain does not load any third-party tracking scripts unrelated to the operation of the platform itself.
As an internationally licensed online platform serving Indonesian players, olo4 may transfer certain categories of personal data to servers and processors located outside Indonesia. Such transfers may occur in connection with cloud infrastructure hosting, KYC verification processing, fraud detection systems, and live game studio integrations.
Where personal data is transferred internationally, olo4 ensures that adequate protections are in place through one or more of the following safeguards:
You may request details of the international transfer safeguards applicable to your specific data by contacting olo4 support at [email protected].
olo4 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or platform features. When material changes are made, we will:
Your continued use of the olo4 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. If you do not agree with any changes, you may close your account in accordance with the procedure described in olo4's Terms & Conditions.
The version of this Privacy Policy currently in force is always accessible at olo4.cam/privacy-policy.
For any questions, concerns, or requests relating to this Privacy Policy or olo4's data practices, please contact our dedicated Data Protection team using the details below:
Live Chat
Available 24/7Indonesian-speaking agents available at all times including national holidays
olo4 aims to respond to all privacy-related requests and complaints within 30 calendar days. For complex requests requiring additional verification or legal review, we will notify you of the extended timeline within the initial 30-day period.
Our support team is available around the clock to assist with data requests, account queries, and any concerns about how your information is used on the olo4 platform.